NBN connection box is not working

[angel1234]

Yes there is box that is mounted to the outside wall and its colour is grey not white. On the case there is NBN CO label. But I don’t understand which nbn ntd box I needed. I am confused.

[BasilDV]

Hi @angel1234

You may check the article as it has the picture of what it looks like.

It will serve as a guide on how to setup your NBN FTTP connection.

You may also send a picture of the grey box that you've seen for us to help identify it.

BasilDV

[angel1234]

I have read the article. So I have to buy nbn connection box or tpg will send me. I tried but couldn’t send the picture of grey box.

[BasilDV]

Hi @angel1234

To help us identify if you have is the NBN NTD box, we'll raise this with our NBN Provisioning team.

Please send me a PM with your preferred time and best number to be contacted.

BasilDV

[BasilDV]

I just saw your other post here.

We understand that it is now resolved after you identify the location of the NBN NTD box.

Let us know if you need further assistance.

BasilDV