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NBN installation appointment

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David3801
Level 3
Hi Rajen

When I check tpg.com.au/install it says installation is still progressing and my appointment time does not show? Is this normal? I just want to make sure tech shows up on 08/05.
Thank you
RajenS
Moderator

Hi @David3801 

 

        This is what I found on NBN system 

Updated: 27/04/2020 17:11

Status: Reserved

Appointment time slot: Thursday, 07 May 2020, 1:00 PM - 5:00 PM

Reason code: RESERVED

Description: The appointment has been successfully reserved and is waiting confirmation from NBN Co

 

Thanks 

Rajen

RajenS
Moderator

Hi @David3801 

 

              Congratulations now you are connected TPG Fast NBN 

Username: david3******
0min avg. speed: download 194Kbits/s, upload 395Kbits/s
Connected at: 2020-05-07 15:14:20
Connected for: 06m   

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