NCD not sent

[mackenzie29]

Hi,
I have signed up for NBN services at a new address. A modem was sent. Upon (attempted) installation I was told to plug in the NCD. I do not have one of these nor was one provided. How do I go about getting this please?
Regards
Michelle

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter