NCD not sent

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Level 1
Hi,
I have signed up for NBN services at a new address. A modem was sent. Upon (attempted) installation I was told to plug in the NCD. I do not have one of these nor was one provided. How do I go about getting this please?
Regards
Michelle
1 REPLY 1
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter