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Nbn FTTC device not working

anishantonyvp
Level 2
My FTTC connection device is not working. The LED indicator is not getting turned on. How can I order a new FTTC device?
1 REPLY 1
BasilDV
Moderator

Hi @anishantonyvp

 

If the NBN NCD box is not turning on, then it might be faulty.

 

To confirm it, have you tried to connect it to a different power outlet?

 

If yes, kindly send me a PM with your TPG account details for us to raise the replacement of the device.

 

BasilDV