Nbn internet not stable

[helentraan]

My internet hasnt been stable since (on, and off) planned maintenance in my area.

[arhathalus]

I've had the exact same problem. Had maintenance in my area, and now the internet keeps dropping out periodically.

[BasilDV]

Hi @helentraan

Welcome to the Community!

We were able to locate your account using your community details and have gone ahead and tested the line.

We've detected a possible fault within the NBN network that's causing the connection to drop out.

This has been raised to our Engineering team for further investigation.

An assigned Engineer will be in touch with you via SMS or phone call within 24 to 48 hours.

BasilDV

[BasilDV]

Hi @arhathalus

Welcome to the Community!

We understand that you've been in touch with our Tech team and the case was raised to our Engineering team for further investigation.

They've lodged a fault with NBN Co and updates will be provided as soon as it becomes available.

BasilDV