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Hi @Anonymous
Thanks for the prompt reply.
A new power cord has been been dispatched.
Cheers
Hi @chhitij2 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.
To send a PM, please refer to this link: How do I private message (PM) in the community
Hi @Anonymous
Thanks for the prompt reply.
A new power cord has been been dispatched.
Cheers
Great! Let us know if we can be of further assistance. Cheers!
Hi @1234567chtis,
Send in your Customer ID or username privately via message and we'll have this sorted for you.
Thanks!
Ahra_G
We checked the account and it shows that the request for an NTD power adapter was sent out by your case manager since the last contact and it was shipped out today. This may take 3 to 4 working days to be delivered by Startrack.
If you already purchased a new adapter, kindly advise us once you received the one we shipped out to arrange a return.
BasilDV