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Netcomm N300 continues to reset to factory settings

joemescall
Level 2

I currently have a Netcomm N300 with my TPG NBN connection. The modem continues to reset itself to the factroy settings. There does not seem to be any reason or consistent time or event for it to happen and this happens, maybe, every 2-3 weeks.

 

Why is this happening?

1 REPLY 1
Ahra_G
Moderator

Hi @joemescall,

 

Let's have a look at what's happening. We will need to check whether it's connection or equipment issue.

 

Please send your Customer ID or username via private message in order for us to to assist you better.

 

Thanks! 

Ahra_G