New Modem

[waynekellis]

Hi, I have a netcomm wireless nf12 and I was wondering if I could upgrade and purchase a new modem through TPG?

[Anonymous · Accepted solution]

Hi @waynekellis, 

Welcome to TPG community! 

You can purchase a modem from us for $99.95 with $10 shipping fee. The modem's make and model is TP-Link VX220-G2v. If you are ready to order, just send us a private message with the following:

Agreed to pay the modem and shipping fee: Y/N

Recipient name and contact number:

Delivery address:

How do I private message (PM) in the community
 

Regards, 

Angeli

[antundominkovic]

Hi, can I use new tp-link Deco X20-DSL
All in one, modem, router and mesh wifi 6
and how to setup and replace the old one.

[Anonymous]

Hi @antundominkovic,

What type of NBN technology do you have? It appears that Deco X20-DSL is a VDSL modem. We can provide you the basic settings required to test it.

Regards,

Hi, can I use new tp-link Deco X20-DSL
All in one, modem, router and mesh wifi 6
and how to setup and replace the old one.

[antundominkovic]

It’s HTTN,
I got ASUS DSL-AX82U AX5400 or TP-Link AX5400 as solution if TP-Link AX1800 Deco can’t connect.
Thanks

[Anonymous]

Hi @antundominkovic ,

Use the following settings for the WAN or Internet settings.

VLAN = 2

connection = VDSL PPPoE

username = TPG username

password = TPG Password

Let us now how it will go.

Regards,

It’s HTTN,
I got ASUS DSL-AX82U AX5400 or TP-Link AX5400 as solution if TP-Link AX1800 Deco can’t connect.
Thanks