New Router Request

tayamackintosh
Level 2
I have had my TPG provided router for 5 years now (VR1600v) and I believe it is on its way out. Drops out every now and then, slow download speeds during peak and even slower off peak and we are on NBN100 plan but currently off contract. Just wondering if there was a way I could get a new router?
2 REPLIES 2
adib_rahmang
Community Manager

Hey @tayamackintosh,

 

We'll check out your options. Can you drop us a private message?

 

How do I private message (PM) in the community - TPG Community

tayamackintosh
Level 2
Hey there, just wondering if you have received my private message?