New WiFi6 modem

[monksfield]

Hi,

I currently have the Archer 1600v modem that was supplied when I connected to the NBN FTTN 50 service.

I have this as my home phone is connected to it. I know I can't buy another modem from outside as then the home phone wouldn't work. I have some WiFi6 devices that work OK but wouold like to upgrade my modem to one that can handle WiFi6.

Is it possible to buy a new WiFi6 modem from TPG that will also allow my home phone to work?

Thanks

Nick

[Rica_R]

Hi @monksfield,

If you want to use another device to extend or boost your WiFi network, then you need to configure the old modem/router as an access point, but it needs to be connected via Ethernet cable to the main modem/router. 

With this, you may need a long Ethernet cable. You may also consider getting a Mesh network or an Extender.

Check these threads for the idea.

• how to use an extra modem or router?
• Archer vr1600v as access point

Let us know how it goes.

[david64]

@Rica_R . User is asking if TPG can provide a router that supports Wifi6 as well as being able to use the TPG VOIP service. Not necessarily worried about wifi coverage.

According to TP-Link website, the VX220 supports Wifi6 and this is one model available from TPG.

@monksfield 

[monksfield]

---

@Rica_R wrote:

Hi @monksfield,

If you want to use another device to extend or boost your WiFi network, then you need to configure the old modem/router as an access point, but it needs to be connected via Ethernet cable to the main modem/router. 

With this, you may need a long Ethernet cable. You may also consider getting a Mesh network or an Extender.

Check these threads for the idea.

• how to use an extra modem or router?
• Archer vr1600v as access point

Let us know how it goes.

---

Hi,

This is not what I asked.

I would like to buy a WiFi6 capable modem from TPG that continues the service I am already receiving.

I am quite capable of extending the wifi network if needed but that isn't what i want to do right now.

Thanks

Nick

[Shane]

Hi Nick,

Good morning! In response from your message to one of my colleague. Reply to this message with your details so we can arrange our Accounts Specialists Team to discuss details of getting a new modem/router with us also to check the availability of our modem that comes with Wi-Fi 6.

Regards,

@Jhoey wrote:
 

Hi @monksfield,

If you want to use another device to extend or boost your WiFi network, then you need to configure the old modem/router as an access point, but it needs to be connected via Ethernet cable to the main modem/router. 

With this, you may need a long Ethernet cable. You may also consider getting a Mesh network or an Extender.

Check these threads for the idea.

• how to use an extra modem or router?
• Archer vr1600v as access point

Let us know how it goes.

Hi,

This is not what I asked.

I would like to buy a WiFi6 capable modem from TPG that continues the service I am already receiving.

I am quite capable of extending the wifi network if needed but that isn't what i want to do right now.

Thanks

Nick

[monksfield]

Hi,

When you say to give my details I hope you mean my username and account number, because that is all I'm comfortable publishing on an open forum.

username:    xxxxx

account number:  xxxxx

Thanks

Nick

@Shane wrote: 
 

Hi Nick,

Good morning! In response from your message to one of my colleague. Reply to this message with your details so we can arrange our Accounts Specialists Team to discuss details of getting a new modem/router with us also to check the availability of our modem that comes with Wi-Fi 6.

Regards,

@Jhoey wrote:
 

Hi @monksfield,

If you want to use another device to extend or boost your WiFi network, then you need to configure the old modem/router as an access point, but it needs to be connected via Ethernet cable to the main modem/router. 

With this, you may need a long Ethernet cable. You may also consider getting a Mesh network or an Extender.

Check these threads for the idea.

• how to use an extra modem or router?
• Archer vr1600v as access point

Let us know how it goes.

Hi,

This is not what I asked.

I would like to buy a WiFi6 capable modem from TPG that continues the service I am already receiving.

I am quite capable of extending the wifi network if needed but that isn't what i want to do right now.

Thanks

Nick

[Shane]

Hi @monksfield,

I updated your post for the security of the account. Could you please re-send the details via PM.
 

Here is how. How to send a PM? 

Regards,

Hi,

When you say to give my details I hope you mean my username and account number, because that is all I'm comfortable publishing on an open forum.

username:    xxxxx

account number:  xxxxx

Thanks

Nick