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New modem when going fibre does tpg supply one

Priggy
Level 2

Does tpg supply one

4 REPLIES 4
alanguide
Level 7

Were you on FTTN and now going to FTTP?

BasilDV
Moderator

Hi @Priggy 

 

Are you upgrading from NBN FTTN to FTTP? 

Are you an existing TPG customer? Or you have NBN FTTN with your previous provider, then you've switched to us for the upgrade?

 

Did you pick the BYO plan or bundled one?

 

We do not provide a modem/router if you picked the Data only NBN plan (Buy Your Own - router).

 

In order to check on what we can arrange for you, just send us a private message with your account details.

 

BasilDV

Priggy
Level 2

I am a tpg member I'd upgrading to fibre I need help about the modem do I buy one then which one thanks 

BasilDV
Moderator

Hi @Priggy 

 

We've edited your post as it contains your account details.

 

Please avoid posting any personal or account information on a public thread as it may compromise your security.

 

Just send it via private message and we'll assess on what we can offer you.

 

BasilDV