Nno sim in modem

Notarealkaren
Level 2
Hi. I just received my new 5g wifi modem. The sim wasnt installed (was in the box). It says on the setup that it should already be installed. I have no clue how to put it in.
2 REPLIES 2
Shane
Moderator

Hi @Notarealkaren ,

 

Let us help check this with our Team, could you shoot us a PM with your details to better understand the situation.

 

How to send a PM? 

Regards, 

 

Hi. I just received my new 5g wifi modem. The sim wasnt installed (was in the box). It says on the setup that it should already be installed. I have no clue how to put it in.

Ahra_G
Moderator

Can you take a pic of the modem you received?