I refer to fault ticket 11214747. 4 days ago. Suddenly No Internet + no landline. The visible hints is wifi modem Internet led off. Many different attempts without success by myself and instructed by tpg staff. I contacted tpg. But yesterday the services back before the nbn technician arrived this morning. Since all working, the nbn technician did nothing. Now they are not working again. No Internet + no landline, the Tplink modem Internet led off. Also the tpg app is also not working even I used mobile data. In Kensington, Melbourne. Please help! Thanks. === I do not know how to remove this question that I have the following remark. Services back again after 20 minutes. Please disregard!