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No Internet + no landline again

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Lun
Level 2
Level 2
I refer to fault ticket 11214747.
4 days ago. Suddenly No Internet + no landline. The visible hints is wifi modem Internet led off. Many different attempts without success by myself and instructed by tpg staff.
I contacted tpg. But yesterday the services back before the nbn technician arrived this morning.
Since all working, the nbn technician did nothing.
Now they are not working again.
No Internet + no landline, the Tplink modem Internet led off.
Also the tpg app is also not working even I used mobile data.
In Kensington, Melbourne.
Please help! Thanks.
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I do not know how to remove this question that I have the following remark.
Services back again after 20 minutes.
Please disregard!
1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @Lun 

 

Thanks for the update.

We're glad that the service is back and working.

 

Let us know if you need further assistance.

BasilDV

View solution in original post

1 REPLY 1
BasilDV
Moderator

Hi @Lun 

 

Thanks for the update.

We're glad that the service is back and working.

 

Let us know if you need further assistance.

BasilDV

View solution in original post