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No ethernet socket

Garry_Winogrand
Level 2
Hi everyone, I'm having a bit of a problem here and as I am not Australian, there are some things about the NBN that I do not understand.

I very recently moved houses and transferred my Nbn FTTN contract to the new house in a neighbourhood where Nbn is available. Everything is activated, the problem is that there are no ethernet sockets anywhere in the new house and I therefore cannot pkug the modem. The only thing that I have is a Foxtel wall plate with 2 round ports, and another, slightly bigger, round port.

What can I do to connect my Tpg devices and get wifi? Thank you for any piece of advice

1 REPLY 1
sajalm
Moderator

Hi @Garry_Winogrand 

 For FTTN , you need  telephone socket. Here is the link to set up FTTN modem.

https://community.tpg.com.au/t5/Broadband-Internet/Fibre-to-the-Node-Building-NBN-FTTN-FTTB-Setup-Gu...

If you still having issue, pls Private message me with your customer ID/Username and contact details

Regards,

Sajal