No internet light

[kh92]

Hello,
I have a Huawei HH659 through an NBN FTTN bundle.

My modem was disconnected while furniture was being moved and upon reconnection, will not work. It is plugged into DSL and has been reset.

Wireless is showing with no internet connection. WLAN is solid green (flashes when trying to connect wireless) and power solid green only.

Anything else I can do to make it work again? I’ve had it for 5+ years now without an issue! Thank you!

[Ahra_G]

Hi @kh92, 

Have you checked if the main socket is connected securely or if there are any damage to the cable? If the DSL light is off, it means that there is no signal from the line going to your modem. 

Let us have your Customer ID or username via PM so we can run remote test on your connection. 

Thanks! 

Ahra_G