No internet

[kathmav1965]

The internet light on my router/modem is orange and we do not have internet connection, how di we fix this.

[Ahra_G]

Hi @kathmav1965,

Has your service worked before? We recommend to always visit our Service Status page to check for maintenance/outage: https://support.tpg.com.au/servicestatus

If your address is not listed, please send us a PM and we'll check your service. 
 

-Ahra_G

[kathmav1965]

The system has been working up until Wednesday afternoon when the internet light changed colour

[Aubrey]

Please send your details via private message and we'll take a closer look into it.