Password resert

[Com4]

I am trying to setup a new modem and have forgotten my password. I have tried everthing to get this actioned. I have had no internet for a week and this has affected my business. Please I am getting frustrated with this. No one responds to phone calls and I keep getting error messages when I apply online. I am going around in circles.

[david64]

Apply online? Is that the "Forgot your password?" link on the logon screen? What errors do you get?

[Shane]

Hi @Com4,

Welcome to the community!

We did an article that you may find helpful, this will guide you on how to reset your TPG Account password.

See link below.

Forgot your TPG account password?

Should you need further assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/  and we'd be glad to assist you.

Regards,