Poor mobile reception

[NormL]

Hi,

I’m experiencing poor mobile coverage started about a couple of months ago, how can I get help from TPG to look into it?
Most days I only get one or two bars of 4g reception and sometimes it switches to 3G or SOS.
I have tried the troubleshooting instructions online without success.
Thanks

[BasilDV]

Welcome to the Community @NormL.

We'd like to check your service further and see what we can do to improve the signal coverage in your location.

Shoot me a PM with your customer ID number or mobile number.

Also, what are the troubleshooting that you've tried so far?

BasilDV

[NormL]

Hi BasilDV,

I tried the troubleshootings I found in the community page.
Will PM number, thanks.