Port not open even after setting up virtual server

[Sachin]

Hello,

I'm trying to set up port forwarding for a Minecraft server I have running off a Raspberry Pi. However when I use online tools to check if the port is open, it shows it is not. And no one from the internet is able to connect. Any help is appreciated. (I've attached a screenshot of the router page).

[Anonymous]

Hi @Sachin ,

Welcome to the community!

We did an article that you may find helpful. This will guide you on how to portforward using our supplied modme/router.

Feel free to visit the link below. Port Forwarding on the TP Link VR1600V

Cheers!

[Sachin]

Hi @Anonymous 

Thank, I read and did just what the article said and its still not working. Any other ideas?

Thanks,

Sachin

[Anonymous]

Hi @Sachin,

We only have information on how to open a port using our supplied modem/router.

Regards,

[Sachin]

Hi @Anonymous,

This is for the TPG router. It still does not work, I need to escalate the issue and get technical help on it.

Thank you

[Anonymous]

Hi @Sachin,

Thanks for the additional details. We'd like to clarify if the IP address you added in the settings is the IP address of the device you want to use for opening the port.

Also, we tried to use your community details to pull up the account an we got a match to ensure we have the correct details please confirm your service address and customer ID/username.

Cheers!

[Sachin]

Hi Shane,

Yes, I am using the IP address of the machine I am running the server on.

How do I connect my TPG profile/share my information with you to help?

Thanks!

- Sachin

[Will]

Hi @Sachin

You can provide us your account details by sending us a PM.

For your reference:

How do I private message (PM) in the community

Regards,

[Anonymous]

Hi @Sachin ,

Thanks for sending us your details. Please post the screen shot of the connected device(s) to the modem/router including their IP address.

We'll wait for your post.

Cheers!

[Sachin]

Hi @Anonymous 

Here is the device information and router page pic:

Thank you!

- Sachin