Probably need a new NBN router

[clauderoux]

Hi,

My TPG-provided NBN router started to play up. The 2.4 band is often unavailable and I have to reboot the router to get it back. And then it is inconsistent and often disappears. And the strength of the wifi is not great. I am not sure if there is something I can do or it's time to get a new router, and if I need a new one can I get one from you? Can you please advise me? Thank you.

Regards

Claude

[Ahra_G]

Hi @clauderoux, 

There are many factors that can affect your Wi-Fi. Please PM us with your TPG account details so we can run some tests and check the status of your connection. 

Thanks! 

Ahra_G