Hi @MattCee ,
Welcome to the community!
I would love to help check the firmware of the modem/router and request if there is a new available. Please shoot me a private message with the following details.
Username/Customer ID:
Name of the acount holder:
Complete address:
Software version of the modem:
For reference: How do I private message (PM) in the community
Regards,
@MattCee wrote:
Hi, I still have the original HUAWEI Modem HG659 from when I first signed up to TPG in 2016 (5 years ago)
I am concerned about this old modem not having up-to-date security features and have noticed some performance issues recently.
Is this modem able to be updated to the lasted Firmware or is it possble (due to the age of the modem) to arrange an upgraded modem through TPG?
thank you
Matt
