Replacement Cordless BizPhone

[rbiaustralia]

Hello,

Does anyone know the process of getting a replacement cordless headset? Mine is just over a year old and will no longer switch on.

Thank you!

[adib_rahmang]

Hey @rbiaustralia,

Our Business Team will be able to help you with that. You can ring them on 1300 365 313.

[kmr84]

Hello @adib_rahmang,

They don't seem to pickup, is there an email address that we can use to contact?

Thanks!

[kate_]

Hey @kmr84, you can send an email to helpdesk@tpg.com.au for further support with your BizPhone. They will be able to help out 😊

[kmr84]

Hi @kate_ I have sent two emails (4/9 and 17/9) without a response. Is there another way to get  in contact with them when phone and email isn't working?

Thanks so much!

[Jacob_Bowz]

We'll help get you in touch, @kmr84. Send through a private message and we'll get it sorted 😊

[kmr84]

Hey @Jacob_Bowz the system won't let me message you directly. Could you please send me a message and I will reply with the details.

Thanks so much.

[kate_]

Hey @kmr84, are you able to try send me a private message? If not, are you receiving any error messages?