Returning wireless modem after switching to NBN

[jeanrobertson80]

Hi all,
I have had my NBN with TPG for a few weeks now, after switching from the wireless broadband plan. However, I have not received any instructions as to how or where to return the wireless modem (I have checked junk mail of emails but to no avail). Please help as I do not want to be charged for this!
Thanks
Jean 😊

[Ahra_G]

Hi @jeanrobertson80, 

Let us have your Customer ID or username via PM so we can check your account and provide instructions on how you can return the modem. 

Thanks! 

Ahra_G