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Set up NETGEAR nighthawk d7800 routers

Huy Level 1b
Level 1b

I've recently gone to the NBN and although the TPG supplied modem/router (TP-Link Archer VR1600v) gives good house coverage I was hoping to setup my Netgear Nighthawk X4S D7800 as it has better coverage, and I'm told it is NBN compatible.

 

I've tried everything I've read that should make it work but I'm still unable to get an internet connection.

 

Can Anyone help me please?

Thank you

4 REPLIES 4
Moderator

Hi @Huy,

 

Welcome to TPG Community!

 

We have located an account using your community details and we can see that a technical specialist is looking into this matter.

 

Our Technical Team arranged one of our technical specialists to contact you today to address this concern.

 

Should you have a preferred contact number and time, please send it via PM.

 

To send a PM, please refer to this link: How do I private message (PM) in the community - TPG Community

Moderator

Hi @Huy, thanks for your PM. We have advised our Technical Team to contact you between 6PM and 7PM VIC tonight.

 

Let us know should you need further assistance. Thank you.

Level 3

hi @Huy 

 

Did you ever get this sorted, I've just signed up and awaiting delivery/cabling install and want to use my Netgear D7800 also given its a much higher spec router

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Moderator

Hi @onemadgooner,

 

We have responded to a similar post you made on another thread. You can check our response here.