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Hi @lukemorgan2009 . What is the exact model number of the router?
What type of NBN connection do you have?
Settings are PPPoE, username with @tpg.com.au and password. If not FTTP, set VLAN ID=2.
@lukemorgan2009 . I'm looking at this manual.
NighthawkAX5
5-StreamAX4200WiFiRouter
ModelRAX43
If you need to set VLAN ID, this iiNet article is for a similar router.
https://help.iinet.net.au/how-set-netgear-nighthawk-rax80-nbn-fttc