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Setting up external router using VR 1600v as Modem.

norto22
Level 2

Hi all,

 

I am attempting to setup an external router (Nighthawk RAX30) using the standard TPG Archer VR1600v Modem/Router as the modem.

 

I get to actually connecting the router to the internet and it asks for the PPPoE username and password, which I then enter but I still can't get it to connect to the internet. 

 

I have seen elsewhere some people mentioning it is a bit more difficult when using FTTN NBN (which is what I have). Is there a step I am missing?

 

Thanks.

2 REPLIES 2
Ahra_G
Moderator

Hi @Norto, 

 

You may check this  Community thread about Nighthawk models: Are the Tpg routers DHCP compatible? 

 

Let us know should you require further help.

 

Thanks! 

Ahra

david64
Level 15

Hi @norto22 . If you are on bundled NBN/VOIP plan and you want to continue with the phone service, the VR1600 has to operate in normal mode with the RAX30 in Access Point mode.

 

If you don't want to use the phone service, you can put the VR1600 into bridge mode and use the RAX30 in Wireless Router mode. The VR1600 has the VLAN setting. The RAX has PPPoE and username and password.