Get online support
I have a TPG issued router (TP-Link Archer C1200) and was wondering if there's a firmware upgrade available?
Firmware Version: 1.0.0 Build 20180208 rel.59779 (EU)
Hardware Version: Archer C1200 v1.0
Hi @burrito_s,
We can confirm that your modem already has the latest firmware version.
Let us know should you require further assistance.
Thanks!
Ahra_G
Thanks @Ahra_G ,
I was reading this post and it seemed like there was a newer version available - https://community.tpg.com.au/t5/Modems-and-Devices/Firmware-update-TP-Link-Archer-C1200/m-p/114580
If there's no newer version available, what can be done as I am expieriencing random dropouts with my internet? Previously, I have restarted the router but the issue will still randomly occur.
The firmware version may also depend on the type of NBN technology, @burrito_s.
Let's go on checking what's causing the connection dropouts. Let us have your customer ID or username via private message so we can run remote tests on our end.
Thanks!
Ahra_G