TP Link Archer VR1600 Firmware Update

[rdudash24]

Hi Team,

I've seen other threads on here requesting the latest firmware version be pushed out to devices. Could this please be applied to my device?

Device details:

Archer VR1600v v2.0 00000000

0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n

Customer ID 6XXXXX

Kind Regards,

Richard

[Ahra_G]

Hi @rdudash24, 

We've sent a request to our Tech team to check on your modem's  firmware and update it to the latest one if needed. 

Note: We've edited your customer ID for your security and privacy. 

Thanks! 

Ahra_G

[rdudash24]

Hi Ahra!

Was this ever actioned by the Tech team? I still get dropouts all the time and was hoping this would fix the issue.

Kind Regards,
Richard

[Ahra_G]

Hi @rdudash24, 

Our Teach has confirmed that your modem runs on the latest firmware version. 

Let us know if we can assist further. 

Thanks! 

Ahra_G

[rdudash24]

Thanks @Ahra_G .

I guess the issue I'm trying to address is that my service tends to drop out at least once a day and I have to manually reset my router to get the service back up.

I check the TPG service status and NBN service status but almost always there is no work being done in my area.

Are you able to look into why this might be happening?

Thanks,

Richard

[BasilDV]

Hi @rdudash24

When you said reset, do you mean factory reset or reboot the mode/router?

Kindly send us a PM with your account details for us to run further tests.

BasilDV

[rdudash24]

@BasilDVJust sent you a PM

Kind Regards,

Richard