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TP-Link Archer VR1600v Firmware

Level 3

Hi,

 

I'd like to know if the firmware is up to date, and request an upgrade if not.

 

Firmware Version:0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n Hardware Version:Archer VR1600v v1 00000000

 

Thanks!

4 REPLIES 4
Moderator

Hi @daini ,

 

We requested a firmware upgrade for your modem/router. We'll provide you an update on this thread within 24-48hrs.

 

Let us know should you require further assistance.

 

Cheers!

Moderator

Hi @daini ,

 

Were able to confirm that your modem/router has the latest firmware. Let us know should you require further assistance.

 

Cheers!

Highlighted
Level 3

So it's happening again, the frequently drop-outs. It's happening every year in random months, each time results in changing of hardware (the router) after several weeks's analysis.

 

Here's what appears on router interface:

Please check if your phone cable is properly connected.

PPP connection failed. Please contact your Internet service provider to confirm if your line is in good condition. If the problem still exists, please contact TP-Link technical support for further help.

Moderator

Hi @daini,

 

Thanks for raising this to us. We're sad to know that you're having issue with the service again. We ran an initial test to the service it shows a possible network issue controlled by the NBN co.

 

We will raise this to our Engineering Team for further test and investigation. Updates will be provided via SMS or Phone call within 24-48hrs.

 

Cheers!