TP-Link Archer VR1600v Firmware

[daini]

Hi,

I'd like to know if the firmware is up to date, and request an upgrade if not.

Firmware Version:0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n Hardware Version:Archer VR1600v v1 00000000

Thanks!

[Anonymous]

Hi @daini ,

We requested a firmware upgrade for your modem/router. We'll provide you an update on this thread within 24-48hrs.

Let us know should you require further assistance.

Cheers!

[Anonymous]

Hi @daini ,

Were able to confirm that your modem/router has the latest firmware. Let us know should you require further assistance.

Cheers!

[daini]

So it's happening again, the frequently drop-outs. It's happening every year in random months, each time results in changing of hardware (the router) after several weeks's analysis.

Here's what appears on router interface:

Please check if your phone cable is properly connected.

PPP connection failed. Please contact your Internet service provider to confirm if your line is in good condition. If the problem still exists, please contact TP-Link technical support for further help.

[Anonymous]

Hi @daini,

Thanks for raising this to us. We're sad to know that you're having issue with the service again. We ran an initial test to the service it shows a possible network issue controlled by the NBN co.

We will raise this to our Engineering Team for further test and investigation. Updates will be provided via SMS or Phone call within 24-48hrs.

Cheers!