TP-Link Archer VR1600v v2 firmware update

[BasilDV]

Hi @coopercav

You may try to reboot or factory reset the modem/router.

Then test the connection speed again.

If it's still slow or dropping, kindly send me a PM with your TPG account details.

BasilDV

[coopercav]

Thank you, tried several reboots, to no avail. I'll try a reset at the end of the week when work out of the way & I can screenshot the current config etc as I also have VOIP and a lot of devices to connect.
Quick question, I've been with TPG a few years now & router is not the latest I assume, plus as I say I have VOIP, do TPG supply newer/better modems now?

[Shane]

Hi @coopercav,

Let us know how it will go. We do offer new modem/router for $99.95 + $10.00 shipping fee. If you wish to know more and get one, we can arrange our Account Specialists to contact us to get a new modem.

To proceed, feel free to drop us a PM with your details.

Regards,

Thank you, tried several reboots, to no avail. I'll try a reset at the end of the week when work out of the way & I can screenshot the current config etc as I also have VOIP and a lot of devices to connect.
Quick question, I've been with TPG a few years now & router is not the latest I assume, plus as I say I have VOIP, do TPG supply newer/better modems now?

[d2k]

Hi,

My VR1600v modem reboots by itself several times a day, or sometimes shuts off completely and I have to press the button on the back to turn it off/on again. I tried replacing the power board and adapter, it didn't help.

Can a firmware update help with this issue?

Current FW version: 0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n

Thanks,

Stan.

[Joseph_D]

Hi Stan,

Can you PM us your TPG account details so we can check?

Thank you,

Joseph D

[5491710]

Hi - I'm having similar router issues and internet issues. My firmware version is below, can you advise if this needs an upgrade?

0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n

[BasilDV]

Hi @5491710

The modem/router runs with the updated firmware version.

What troubleshooting have you tried so far?

Have you tried changing the WiFi channels?

Have you tried to factory reset the modem/router?

BasilDV

[5491710]

Hi - I've tried factory reset, changing wifi channels, and as much as my limited technical ability can support. My wifi is constantly dropping out and whilst WFH this is happening during important meetings.

Is my router on the latest firmware?

Thanks

[Shane]

Hi @5491710,

For wireless related issues we recommend having a read on the following articles:

• Troubleshooting a Slow Internet Connection

• Easy Steps to Improve Wi-Fi Connection In Your Home

• Wireless Channel on your modem - what is it and why should I change it

These articles will guide us a step-by-step troubleshooting on how to improve the Wireless connectivity.

Let us know how it will go.

Regards,

Hi - I've tried factory reset, changing wifi channels, and as much as my limited technical ability can support. My wifi is constantly dropping out and whilst WFH this is happening during important meetings.

Is my router on the latest firmware?

Thanks

[bengrubb]

Hi there, replying so I can private message. 

Same issue as most people report. Wired connection is fine but constant Wi-Fi dropouts. Been happening for a long while. Thought it was just my modem.

I don't know which mods are around at this time of the year. Is someone able to reply so I can private message them?

Firmware Version: 1.1.0 0.9.1 v5006.0 Build 200826 Rel.77218n

Hardware Version: Archer VR1600v v2 00000000