TPG Community

Get online support

TP-Link Archer VR1600v

remonavon
Level 2

I have the above modem supplied by TPG some years ago. Recently some of the settings became corrupted and required re-entering which took a great deal of time. TP-Link Technical Support advised I should be able to save the settings in System Tools > Backup and Restore.

My modem does NOT have a Backup and Restore menu item in System Tools. The choices I have in System Tools are as follows:

-Time Settings 

-LED Controls

-Diagnostics

-Firmware Upgrade

-Reboot

-Administration

-System Log

-SNMP Settings

-Traffic Monitor

 

There is no Backup and Restore

Can you please advise if there is a Firmware update that will give a Backup function.

 

The modem details I have are as follows:

Product Category:Model NumberSmiley Tongueroblem Category:Hardware Version:Firmware VersionSmiley Tongueurchase DateSmiley Surprisedperating System:Internet Service Provider(ISP):

Home->Modems/ Gateways->4G Wi-Fi Routers
Archer VR1600v
Data Settings
V1
0.1.0 0.9.1 v5006.0 Build 220518 Rel.32480n
12/1/2018
Windows 10 (64bit)
TPG
2 REPLIES 2
BasilDV
Moderator

Hi @remonavon 

 

The modem/router is currently running with the latest firmware available.

 

The backup and restore function is not a supported feature on the TPG provided modem/router.

 

Let us know if you need further assistance.

 

BasilDV

remonavon
Level 2
I'm disappointed that Backup function is not a supported feature your supplied TP-Link modem. This baffles me as I would have thought a back-up function would be a priority for any device that requires user specific settings.
 
May I ask why this function was removed?
 
 
remonavon