Hi @IAYLlk6NvH ,
Thanks for raising this to us. We'd like to confirm if the PC is connected on Wi-Fi using 5Ghz network, in the event that the PC is too far from the modem/router it could be the 5Ghz limitation that causing dropouts on the PC.
Note: The primary difference between the 2.4 GHz and 5GHz wireless frequencies is range as the 2.4GHz frequency is able to reach farther than the 5GHz frequency. This is a result of the basic characteristics that waves attenuate much faster at higher frequencies.
We'd love to help request to push the modem/router to the latest firmware version, please send the following details below.
UN/CID:
Modem Details:
Modem:
Serial number:
Software version:
Here is how, How do I private message (PM) in the community
Regards,
@IAYLlk6NvH wrote:
Hi.
My current firmware for the Archer VR1600v v2 is
Firmware Version:1.1.0 0.9.1 v5006.0 Build 190305 Rel.72906n
Hardware Version:Archer VR1600v v2 00000000
Can I please be updated to this firmware.
Firmware Version:1.1.0 0.9.1 v5006.0 Build 200826 Rel.77218n
Hardware Version:Archer VR1600v v2 00000000
I keep having my wifi drop out to my PC, and its really impacting my work.
I;ve messed around with the settings based on the links I've found here, but they aren't helping. Please assist.
https://community.tpg.com.au/t5/Featured-Articles/Easy-Steps-to-Improve-Wi-Fi-Connection-In-Your-Hom...
https://community.tpg.com.au/t5/Modems-and-Devices/Wireless-Channel-on-your-modem-what-is-it-and-why...
