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Hi,
I have the TPG supplied modem/router, the TP-Link VR1600v. Lately it has been overheating often, and the white plastic is starting to turn yellow on both the front and back of the device. It's still working however I'm worried its going to fry itself. It feels very warm to the touch as well.
Is it possible to have a replacement issued please?
thanks
Hi @SM7 ,
Let us help check the warranty status of the modem and arrange a replacement. Could you shoot us a PM with your details to proceed.
Regards,
Hi,
I have the TPG supplied modem/router, the TP-Link VR1600v. Lately it has been overheating often, and the white plastic is starting to turn yellow on both the front and back of the device. It's still working however I'm worried its going to fry itself. It feels very warm to the touch as well.
Is it possible to have a replacement issued please?
thanks