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TP link vr1600v - lost wifi connection

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Will
Moderator

Hi @Jono87,

 

My bad, I missed the part where you mentioned that you're unable to access the modem page using a computer hardwired to the modem. Thanks for pointing that out.

 

I'll organize a call tomorrow then.

 

Regards,

Rica_R
Moderator

Hi @Jono87,

 

We've seen that our Technical Team has been in touch and your connection is already up and running. Should you require any further assistance, please let us know. Thank you.

Jono87
Level 3
That's right. The technical support called. The router has been factory reset last night.

I will report the update in a couple of days.