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TPG router auto restarts every 1-2 minutes

asdfasdf
Level 2

Hey,

For a couple of days now, my TPG router auto restarts every 1-2 minutes. I have tried unplugging it and also restarted it manually multiple times but still the same issue.

 

Could you please advice how to solve the problem,

Thanks

 

 

1 REPLY 1
Aubrey
Moderator

Hi @asdfasdf, welcome to TPG Community!

 

You can try to do a hard reset. Look for the small RESET button at the back then push and hold it down until the modem reboots. 

 

If the issue persists, you can send us a private message with your customer ID or username and we can look into replacing your modem or check any possible line issue.

 

Regards,

Aubrey