The 5G modem dispatch takes forever

[Joanna2]

I was placed order to subscribe 5G Home Broadband and was told the hardware will dispatch to me shortly. However, it was 5 days after my order placed, the TPG customer dashboard still show the 5G hardware dispatch still not complete.

Can someone check for me?

[BasilDV]

Hi @Joanna2 

We'd like to check the status of your order.

Please send us a private message with your account details.

BasilDV

[Joanna2]

Thanks Basil for the reply, even though no concrete date can be provided so far.