Tp Link vr400 connection nbn FTN

[Elleam86]

Hi
I have issue connecting. I purchased a VR400 and it says no internet connection also what port do I plug my home phone into at back of the modem? Is this modem VoIP capable?

[david64]

Hi @Elleam86 . The home phone only works on a router provided by TPG. It has modified firmware for their VOIP server. The VR400 has no VOIP hardware anyhow.

To set up internet access:

Go to Advanced > Operation Mode, select the DSL Modem Router Mode, and click Save.

Other settings: https://support.tpg.com.au/how-set-tp-link-archer-vr400-nbn-fttbn

Telephone cable goes to DSL port.

[Elleam86]

Hi David

Thank you for your help. I think i will order one from TPG, appreciate the advice.

Regards

Ellice