Troubles using MicroSoft Outlook (v16.51)

[jnstammer]

I have just updated MicroSoft Outlook and my tpg email account has dropped off.

I have followed all your instrall instructions but no joy. 

I am connecting as a POP account - the error message is WE ENCOUNTED AN ERROR WHILE ADDING ACCOUNT. PLEASE TRY AGAIN

[Riezl]

Hi @jnstammer , we recommend having a read of these articles, which may help with your concern.

• Setting Up TPG Email for Microsoft Outlook 2016
• Setting up TPG Email in Microsoft Outlook 2010

Let us know should you need further assistance. Cheers!