Upgrade router recs

[reynaldog]

Hi,
We have a TP Link Archer 1600V router...
What would be a suitable upgrade to this?
Recently we've experienced a slowing down of internet speed and suspect it's because we have an old router...

Cheers!
Rey

[BasilDV]

Hi @reynaldog 

You may check this article out:

• List of Non-TPG supplied Modem/Routers for use with TPG NBN BYO Data Only Plans

If you have a bundled service with us and uses the VoIP phone, then we recommend ordering a new modem/router from us.

The VoIP service will not work with any of the third party devices.

BasilDV

[david64]

Hi @reynaldog . TPG should be offering to run a line test in case low speed is caused by fault in the NBN network. You might ask for this. 

What type of NBN connection do you have?

Have you run the speed test on TPG support page?

Is slowdown occurring on ethernet computer and/or wifi devices?

If wifi, it could be wifi interference.