Hi @rebeccasalmond ,
Welcome to the community!
Thanks for raising this to us. The VoIP feature of our supplied modem/router is locked on TPG's network, I suggest to get a 3rd party modem/rotuer with VoIP feature so you setup your Telstra Business connect application and we highly suggest to contact the support to avoid mistroubleshooting.
Regards,
@rebeccasalmond wrote:
I have the Telstra business connect app on my iPhone for work. I can make calls just not accept the calls. I read someone that you need to have VoIP modem. Does TPG modem support this or not.
