Xiaomi ax3600

sungmin0718
Level 2
Hi there,

Im trying to connect nbn to my new router xiaomi ax3600.

I have tried the below configurations but it was unsucessful.

Protocol: PPPoE
MTU: auto or 1492
PPOE login: as provided by TPG

Please assist. Thanks
8 REPLIES 8
david64
Level 11

Can you try setting VLAN ID = 2 for internet.

What type of nbn connection do you have? What lights are lit on nbn box?

sungmin0718
Level 2
My nbn is FTTC.
All 4 lights are lit in the nbn box.
However I dont have an option to select VLAN ID=2
david64
Level 11

Do you have the TPG supplied router and does it still connect to internet? You can compare its settings with your new router. Your new one might not work with TPG.

huishuli
Level 2
Hi just wondering have you successfully connect to tpg nbn with ax3600? I bought one too. Can't connect. Thanks.
BasilDV
Moderator

Hi @huishuli

 

Welcome to the Community!

 

We've checked the device and understand that it is a router only device. It will work if the technology you have is NBN FTTP (Fibre to the premises) and Fixed wireless, given that you can set the VLAN ID of it to 2, it may work with NBN HFC (Hybrid fibre to coaxial) and FTTC (Fibre to the curb).

 

You may check the modem/router setup guide here: New Connection Setup Help

 

If you are having problems configuring the device, please contact the device manufacturer for further assistance.

 

BasilDV

huishuli
Level 2
Thanks. But the link to how to set up a new modem is for tplink. Not for xiaomi.
BasilDV
Moderator

Hi @huishuli

 

It will give you a hint on what you need to configure your device.

Means type of connection (PPPoE), then what username and password to use, etc.

 

Once you know this information, you may check the manual of your device to configure it.

 

BasilDV

huishuli
Level 2
Thank you anyway.