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about get new modem

Level 1

after two day I'll get a new modem. I just ask: shall I be back old modem for delivery when I get new modem? I remember last time I wes be pay for old modem because I didn't back modem.


Hi @keminzh,


Welcome to TPG Community!


We have located an account using your community details, but we'd like to make sure that we got the right one.


Please PM us your TPG customer ID, username and address.


To send a PM, please refer to this link: How do I private message (PM) in the community