confusing modem advice

[stevieg]

tpg says netgear nighthawk d7800 is ok and will work  even has a setup page 

iinet who backbone on tpg  say not!

confused.

[david64]

Hi @stevieg . This page is for D7800 on BYO router data only plan, and FTTP, and Superfast/Ultrafast for FTTP and HFC. All these plans do not use VLAN ID.

https://community.tpg.com.au/t5/Modems-and-Devices/How-to-set-up-Netgear-Nighthawk-D7800-BYO-modem-f...

If you are on bundled NBN/VOIP plan even if you don't use the phone, VLAN ID=2 is needed. This iiNet article shows how to set VLAN ID=2 for FTTC and HFC.

https://help.iinet.net.au/how-set-netgear-nighthawk-d7800-nbn-fttc

For FTTB/FTTN:

https://help.iinet.net.au/how-set-netgear-nighthawk-d7800-nbn-fttbn