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how to return 5G home broadband modem after cancelling the service

zhangyongsdu
Level 2

I have cancelled my 5G broadband and the bill will end by 23th December. Could you tell me how to return the modemn. I have not recieved any emails about how to return the modem.

1 REPLY 1
BasilDV
Moderator

Hi @zhangyongsdu

 

We'd like to check the status of your account cancellation.

 

Kindly send me a PM with your account details.

 

BasilDV