slow speeds

[tohilux1]

hello all,

lately my speeds have been terribly slow 1-3mbps so ive just upgraded to nbn50 but still only seeing 4.2mbps speeds at best,

[PeterW]

Hello from TPG,
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PeterW
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[KarlB]

Hi tohilux1,

I have reset your NBN NTD(NBN Box) and the service is now looking better. Can you please retest the service?

Regards,

Karl

[BlinkeredBump05]

Yes
Grey cable in phone port