Welcome to Community!
Based on the result of the remote tests we ran, there were drop outs on the connection however we are yet to determine the cause. I have raised the issue to our Engineering team to further investigate the cause.
If you have a preferred time to be contacted, please do let us know so we can pass it along to our Engineering team.
Due to the past weather conditions, most infrastructure were affected hence the delay in the restoration of the services.
As of the moment, there is an ongoing maintenance. You may check the status of the maintenance or any outage through this link for reference:
Our Engineering team is continuously monitoring the progress of the case and will be in touch for any new updates available.
We apologise for the inconvenience.