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[Ashok7]

I have set all the installation but still there is no signal. I waited more than a hour. What’s wrong with it please?
Thank you

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter

[sajalm]

Hi @Ashok7 ,

Thank you for contacting me, I can see you still have ADSL and FTTC is in progress, you can try installing your NCD( NBN box),

Here is the link how to set up.

https://community.tpg.com.au/t5/Modems-and-Devices/How-to-set-up-your-TP-Link-VR1600v-modem/m-p/709#....

Regards,

Sajal

[sajalm]

Hi @Ashok7 ,

Thanks for your patience, I have raised your issue, one of our team member will contact you,

Regards,

Sajal

[Mal_mod]

Hi @Ashok7 

There is a confirmed NBNCO  technician booking for tomorrow 

Status: Booked

Appointment time slot: Thursday, 11 June 2020, 1:00 PM - 5:00 PM